 Winning new business and maintaining satisfied customers are now more important than ever. Microsoft Dynamics CRM is a streamlined solution that connects all customer-facing processes and activities, and will allow you to integrate sales, servicing, and marketing processes to maximise your revenue potential while providing a more satisfactory customer experience.
Microsoft Dynamics CRM - the fastest growing CRM in Ireland - is fully integrated with Microsoft Office. All email exchanges can be tracked in the customer profile, while invoices and spreadsheets can be created quickly through its Word and Excel synchronisation.
 Benefits Of Microsoft Dynamics CRM
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Functionality of Microsoft Dynamics CRM |
- Workflow Driven
Every function in CRM is workflow driven, automating team collaboration and improving response times and response accuracy with alerts and notifications, and built-in approval process.
- .NET Architechure
Microsoft Dynamics CRM is very customisable to the way you do business. New functionality can be designed and developed inexpensively.
- Integrated With Microsoft Office
Word, Excel, PowerPoint and Outlook are all fully integrated into and out of CRM, enabling your users to continue to work the way they currently do. This enables them to get started and become empowered quickly.
- Looks And Feels Like Outlook
The user interface is so user friendly because it is based on the look and feel of the world’s best selling email application. This means user acceptance is far higher than competing Irish CRM packages and training costs are far lower.
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- Sales
- Lead and opportunity management
- Account and contact management
- Territory management
- Forecasting and sales analytics
- Offline and mobile access
- Products, pricing and quotes
- Marketing
- Campaign planning and execution
- Customer segmentation
- Data extraction and cleansing
- Analytics and reporting
- Marketing and sales collaboration
- Information sharing portals
- Customer Service
- Case and interaction management
- Product and contract management
- Knowledge base management
- Service scheduling
- Workflow across teams and groups
- Service reporting and analytics
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CRM Demonstration
Seeing is believing. For a free CRM demonstration, to see the benefits of implementing Microsoft Dynamics CRM, please contact us using the form below. This demonstration will address your specific needs and demonstrate how Microsoft Dynamics CRM can improve your Sales, Marketing and Customer Service processes.
Contact Us
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