Unified Communications

WHY DATAPAC?

Unified Communications can be perceived as a complex area, so organisations need a service provider that has outstanding knowledge and experience of all aspects of Unified Communications - Mobility, Presence, VoIP, Security - as well as the most up to date offerings in the market from the technology leaders.

As both a Cisco Select partner and a Microsoft Gold Certified partner, Datapac is uniquely positioned in the Irish ICT sector. We can perform an in-depth assessment of an organisation's environment, and then select the best of breed from both Cisco and Microsoft, thereby giving each organisation the specific Unified Communications solution that is right for them.

WHAT IS UNIFIED COMMUNICATIONS?

Unified Communications (UC) is the convergence of all forms of audio, video, web and desktop communications. It is built on an IP network that breaks down distance, time and media barriers to keep users connected, offer them a more complete and more effective experience and enable them to collaborate effectively.

UC consists of the following components:

• IP Network: An IP network is required to deliver the information and communications to users.
• IP Telephony / VoIP: VoIP is considered by many to be the core component of UC.
• Mobility: UC replicates the user experience regardless of location - office, hotel, airport, etc.
• Security: Because of its distributed nature, security must be built into the design of UC.
• Presence: Users can see each other's availability and willingness to communicate on any device.