Monart’s goal is to make a positive impact on their guests’ experience. The spa has implemented a cashless technology solution that is easy to use so that each department can communicate and share important information quickly and effectively to ensure optimal customer service.
"We wanted a ‘one-stop’ technology solution which would manage a customer’s journey seamlessly through our facility without having to make several calls to book or cancel spa treatments, dinner, gym or make a room reservation," explains Chris Culleton, Cost Controller at Monart.
"The solution had to allow us to manage all our customer information databases, guest histories and product profiles from one base."
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