UNIFIED COMMUNICATIONS

Conduct business using a combination of voice, video, data & mobility network applications to overcome the challenges of today's complex work environments.

What is Unified Communications?

UC is the convergence of all forms of audio, video, web and desktop communications. It is built on an IP network that breaks down distance, time and media barriers to keep users connected, offer them a more complete and more effective experience and to enable effective collaboration.

Unified Communications consists of the following components:

• Collaboration: includes messaging, conferencing/collaboration applications (voice, video and web), soft phones, email clients and other communications tools.
• IP Network: required to deliver the information and communications to users.
• IP Telephony/VoIP: considered by many to be the core component of UC.
• Mobility: UC replicates the user experience regardless of location - office, hotel, airport, etc.
• Security: due to its distributed nature, security must be built into the design of UC.

• Presence: users can see each other's availability and willingness to communicate on any device.

WHY DATAPAC?

Unified Communications (UC) can be perceived as a complex area, so organisations need a service provider that has outstanding knowledge and experience in all aspects of UC: Mobility, Presence, VoIP, Security; as well as the most up to date offerings in the market.

As both a Cisco Premier Certified & UC Express Specialised Partner and a Microsoft Gold Certified & UC Specialised Partner, Datapac is uniquely positioned in the Irish ICT sector. We can perform an in-depth assessment of an organisation's environment, and then select the best of breed from both Cisco and Microsoft, thereby giving each organisation the specific UC solution that is right for them.

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