IT Support Engineer 

Are you a customer orientated IT Support Engineer or ICT Graduate?

Do you want to work with the latest technologies to market from global leaders in technology development and innovation?

Is training and development in a supportive environment an important part of your career development plan?

Are you a strong problem solver with excellent communication and customer service skills?

If you can answer yes to the above questions then why not submit your CV in confidence to careers@datapac.com to arrange a follow up call with one of our team

The Role in Brief

The IT Support Engineer role provides proactive support and resolves reactive tickets with excellent friendly service for our valued customers who see us as an extension of their own organisation. The day to day role involves solving customer issues remotely over the phone or via email and working on a range of end user technical issues. In this role you will work with services and solutions that use technology platforms from Microsoft, HP Enterprise, HP, Cisco, VM Ware, Sophos and Datto. Extensive industry training and certification is provided with emphasis on developing your career within Datapac.

This role will ideally suit you if:

-You have 1-2 years’ experience working as an ICT Support Engineer in a customer focused service centre or

– You have a recent qualification in ICT qualification and are looking to get some practical industry experience