Datapac & EMC Deal with Concern Worldwide moves humanitarian workers to the cloud
The humanitarian aid and development organisation, Concern Worldwide, is to move its computer servers to the cloud in a landmark deal with global high-tech giant EMC and Datapac that will allow staff and volunteers to access their information from remote locations across the world.
Concern will use technology which EMC helped to develop to migrate servers in the humanitarian organisation’s Operations Centre in Dublin to a new virtual environment. The Operations Centre is the hub for over 2,000 Concern computer users who are spread across the world.
EMC’s Country Manager, Jason Ward, said ‘the Concern workers will be able to access critical information from any device, anywhere at any time, giving them ultimate flexibility and reliability to run their programmes efficiently, conveniently and cost-effectively. Through the cloud, organisations across the world are managing critical business systems more efficiently, with a higher quality of service while freeing up staff resources for other duties. This is achieved at a lower cost, providing organisations with funding to drive further innovation. Concern is another example of how Datapac and EMC can help large organisations to drive productivity gains by accelerating their journey to the cloud,’ said Mr Ward.
Cloud enables people to cost-effectively access information and use applications from any device without having to download them to their local machines. Cloud involves a shift from hardware and software that individuals, businesses and governments buy and then maintain themselves, to low-cost maintenance-free services that are based on the internet and run by private companies.
Vincent Richardson, Concern’s Chief Information Officer, said: ‘our journey to cloud computing has been accelerated by Datapac and EMC’s deep cloud expertise and excellent integration between EMC, VMware & Cisco solutions. We now have an agile and resilient environment that aligns with the changing needs of the organisation.’
The new private cloud technology will virtualise Concern’s systems from an older server model. The EMC deal heralds a shift towards moving as many of Concern’s systems as possible out of the data centre and into the cloud.
"At Barretstown, we rebuild the lives of children, and their families, affected by childhood cancer and other serious illnesses. We serve 5,000 campers a year and have 1200 volunteers each year. Communication is crucially important and Datapac has helped us to streamline, improve and ensure efficiency."
"Datapac has provided us with a fantastic product and world-class levels of service and support. Whenever people ask me about our experience with Datapac I’m always ready to sing their praises and I would happily recommend their services to any organisation."
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard."
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.”
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.