Datapac Hybrid Conferencing provides Innovative Collaboration in a Hybrid World
Datapac, Ireland’s leading technology solutions and services provider, has launched an innovative hybrid conferencing solution to meet customer demand for increased hybrid working capabilities.
Extending the traditional meeting room
The service enables businesses to securely connect multiple teams wherever they’re located – be it in the office, at home, or a combination of both. The streamlined technology with cutting-edge Microsoft Teams integration, touch-screen interface, and built-in camera, microphone, and speakers, virtually extends the traditional meeting room with both in-room and cross-Teams presentation capabilities.
The complexities associated with hybrid collaboration are almost entirely eradicated as meetings can be run via this easy-to-use technology and are no longer reliant on individual pieces of equipment. Meeting setup times and other related technical issues are reduced, meaning employee productivity and workflows are improved.
Flexible and scalable
The service results in fewer helpdesk tickets raised, allowing IT teams to redistribute their focus to core tasks. The flexible and scalable solution will result in significant cost savings for businesses as the need to purchase, maintain and replace equipment is reduced. It also gives valuable uptime back to organisations as the requirement to travel to meetings is decreased.
Preparing for a Hybrid Future
A recent Censuswide survey carried out by Datapac in association with cybersecurity and backup specialist Datto found that 40% of SMB owners in Ireland intend to continue to offer remote or hybrid working despite the immediate necessity of the pandemic having passed.
The hybrid conferencing service is aimed at organisations with multiple offices or locations (including overseas). It has already been adopted by customers including Respond (pictured), Special Olympics Ireland, and Caulfield’s. Initially configured with Microsoft Teams, the solution will also support Zoom and Webex conferencing.
Karen O’Connor, General Manager ICT Services & Solutions, Datapac: “In the era of the hybrid workforce, the work environment has never been more complex. We have a greater need than ever to securely connect and enable collaboration for businesses and their people. This innovative service will help our customers to do just that.
“This simple and reliable technology coupled with the reduced need for equipment means the service is ideally suited to organisations who operate on a hybrid basis or from multiple offices and locations. It can be tough to find the balance between effective hybrid working and meaningful connections with colleagues or clients, and we believe our hybrid conferencing solution will help customers to strike that balance.”
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"At Barretstown, we rebuild the lives of children, and their families, affected by childhood cancer and other serious illnesses. We serve 5,000 campers a year and have 1200 volunteers each year. Communication is crucially important and Datapac has helped us to streamline, improve and ensure efficiency."
"Datapac has provided us with a fantastic product and world-class levels of service and support. Whenever people ask me about our experience with Datapac I’m always ready to sing their praises and I would happily recommend their services to any organisation."
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard."
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.”
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.