Connect to Datapac Support
If you have a current support contract with Datapac, please click on the below client login buttons or call our Support Centre on 01 426 3535.
The Datapac Support Centre/NOC
Using the very latest technologies, Datapac will monitor, update and troubleshoot your ICT infrastructure via a secure remote connection. This remote monitoring and management is carried out from our Support Centre. We also offer advanced installation, configuration, support and pro-active problem prevention services.
Over 4,000 calls are logged per month, with 75% of all calls resolved remotely. If the problem cannot be resolved remotely, an engineer will be dispatched to site within the agreed SLA to complete the problem resolution.
Please click here if you would like further information on our ICT Support and Managed Services offering.