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Microsoft 365

Secure greater value from your existing Microsoft investment

Talk to Our Microsoft Specialists

Most organisations are already investing heavily in Microsoft 365, but much of that investment is not being fully realised. Licenses may be renewed without question, security features are left under-configured, and additional third-party tools are introduced to solve problems that already have a solution within the platform.

At Datapac, we help organisations take control. We provide competitive license pricing, review how licences are assigned across users, and identify where existing Microsoft 365 capabilities can replace third-party tools or manual processes.

The result is a Microsoft 365 environment that is more secure, costs less to run, and delivers more value across the business.

Get More Value from the Microsoft 365 You Already Pay For

We reduce unnecessary licensing costs, restructure how Microsoft 365 is used across the business, and enable capabilities that are often already included but not fully utilised

The Challenge of Managing Microsoft 365

In our experience, Microsoft 365 environments rarely stay static. The most visible change is in licence numbers as organisations grow or contract, but this is only part of the picture.

Less obvious changes happen in the background. Microsoft regularly updates what is included within each licence, introduces new tools, and expands existing capabilities. At the same time, internal requirements shift. New users join, roles change, and different teams adopt different ways of working.

Without regular review, these changes are difficult to keep track of. Over time, this leads to licences that no longer reflect user needs, features that remain unused, and multiple tools being used to perform the same task.

Licences are often added incrementally as new users join or requirements change, but rarely reviewed in detail. Over time, this leads to users being assigned plans that don’t match how they actually work.

It’s common to find organisations paying for third-party tools for file sharing, endpoint security, spam protection, or collaboration, even though similar functionality is already available within their existing licences.

Different teams may have different setups, permissions, and policies in place, leading to inconsistent user experiences and gaps in security or governance.

Microsoft 365 includes a wide range of capabilities, but without a clear view of what’s available and how it’s being used, valuable features are often overlooked.

How We Add Value to your Microsoft 365

Competitive Licensing & Cost Control

We review your current Microsoft 365 licensing against available plans and pricing structures, comparing what you are paying today with what could be achieved through a more competitive provider.

As part of this, we assess your renewal position, identify where pricing can be improved, and ensure you are not paying more than necessary for your current licence base.

License Optimisation & Consolidation

We analyse how licences are assigned across users, comparing each role’s actual requirements with the plan they have been given. This allows us to identify where licences can be downgraded, upgraded, or consolidated to better reflect real usage.

As a result, many customers are able to downsize their overall Microsoft 365 investment without any impact to operations.

Unlocking Existing Capability

Microsoft is constantly improving the functionality of tools included within existing plans, yet these changes aren’t always communicated to the wider market. We review the features included within your current Microsoft 365 licences and identify where those capabilities are not being used. This includes areas such as endpoint security, collaboration tools, and data protection features.

Where appropriate, we enable and configure these features so they can replace third-party tools or manual processes, reducing costs while improving how the platform is used.

Security, Governance & Configuration

Identity is the new endpoint, and compromised credentials are now the most common path into organisations exploited by cyber criminals. To strengthen resilience, we assess how your Microsoft 365 environment is currently configured, including user access, permissions, and security controls. From there, we implement or refine policies around identity management, data protection, and system access.

This ensures that the platform is not only cost-effective, but also aligned with security and compliance requirements.

Microsoft Copilot

AI is already being used across most organisations, often in ways that are unstructured and difficult to control. Microsoft Copilot offers a more secure and governed way to bring those capabilities into the tools your teams already use every day.

Realising that value in practice requires more than a licence. We work with organisations to define the right use cases, establish the data and security foundations Copilot depends on, and structure a rollout that drives genuine adoption rather than a tool that gets tried and quietly abandoned.

Ongoing Optimisation and Support

When organisations license Microsoft 365 through Datapac, we take ownership of supporting the environment day to day. Our Microsoft-accredited engineers handle user issues, resolve configuration problems, and act as the point of contact for Microsoft where escalation is required.

Alongside this, we carry out periodic reviews to ensure the platform remains aligned with how the business operates. This includes identifying further opportunities to optimise licensing, improve configuration, and introduce additional capability where it adds value.

Benefits of Microsoft 365 with Datapac

Reduced Microsoft 365 Costs

Reduce spend by aligning licences with actual user requirements and securing more competitive pricing

Fewer Third-Party Tools

Replace external tools by enabling functionality already included within your Microsoft 365 licences

Better Return On Investment

Ensure features you are already paying for are actively used across the business to drive value

Stronger Security Position

Apply and enforce controls around access, identity, and data protection

Consistent User Setup

Standardise how Microsoft 365 is configured across teams and users

Reduced Microsoft 365 Costs

Reduce spend by aligning licences with actual user requirements and securing more competitive pricing

Fewer Third-Party Tools

Replace external tools by enabling functionality already included within your Microsoft 365 licences

Better Return On Investment

Ensure features you are already paying for are actively used across the business to drive value

Stronger Security Position

Apply and enforce controls around access, identity, and data protection

Consistent User Setup

Standardise how Microsoft 365 is configured across teams and users

Questions about Microsoft 365?

In many cases, yes costs of Microsoft 365 licenses can be reduced. Cost reductions are achieved through reviewing how licenses are assigned and actually used to identify opportunities for consolidation.

Yes, in many cases functionality within Microsoft 365 can replace third-party tools used for collaboration, security, document management and more, when properly configured. This not only allows organisations to get greater return on their existing Microsoft investment, it allows them to streamline overall IT costs, which further reduces administrative and management efforts.

In our experience, purchasing directly from Microsoft is one of the most expensive ways of buying Microsoft 365 licenses. Many organisations can achieve significantly better pricing through a Microsoft partner while also benefiting from additional optimisation and support.

Yes, before Copilot implementation is considered, organisations must ensure that their Microsoft 365 estate is in order to both maximise expected return on investment and to mitigate the information security risk. This ensures thorough review of how the estate is structured and configured, while paying particular attention to user access rights to secure sensitive information.

Through a structured review of licenses purchases vs actual usage it will become clear whether an organisation is overpaying for their Microsoft 365 licences.

A Microsoft 365 review involves assessing how licenses are currently assigned vs how they are used, reviewing how license features are being used across the business, and identifying opportunities to reduce cost or improve functionality through better alignment and configuration.

What Our Clients Say

  • “Evolving Infrastructure...”
    We had worked with Datapac in the past, and knew that its skilled team was best placed to deliver on our key objectives as technologies continue to advance. Reliable access to Datapac’s experts is invaluable and gives us the peace of mind to focus on delivering value-adding projects for the centre.
    Michael Mahady · IT Manager, Irish Equine Centre
  • “Night and Day Difference...”
    Server infrastructure is such a vital part of our IT environment that we needed to go with a partner who would take the time to fully assess our requirements and schedule implementation in a way that supports our operations. Having worked with Datapac on a number of significant projects in the past, they were the obvious choice. The new infrastructure is a night-and-day difference; server downtime is a thing of the past for us
    Gareth Hamilton · Finance Manager, Thorntons Recycling
  • “We Knew We Could Trust Them...”
    Having enlisted Datapac’s services in the past, we knew we could trust them to deliver on this next phase of our journey with an overhaul of our IT support processes. The enhanced service gives us the peace of mind and confidence to support and launch innovative new resources for families across Cork.
    Brian Marshall · IT Manager, Horizons Cork
  • “Strategic Partnership...”
    As our software solution has grown, so too has the amount of data that needs to be stored and secured. Datapac has been a long-time trusted advisor to Kefron, and the team worked closely with us to provide strategic road mapping and deliver this infrastructure upgrade with little to no downtime or interruptions to our business. We can continue to grow Kefron AP at pace with full peace of mind
    Jonathan Purvis · IT Manager, Kefron
  • “Supported In Every Aspect...”
    Every aspect of the work we do is supported by the Datapac team. Datapac’s proactive support gives us the confidence to innovate and expand, and this evolution of our strategy will ensure that we can provide an enhanced service for our valued patrons. As an important economic generator for the region, we greatly appreciate Datapac’s commitment to our sustainable future. We look forward to continuing to work with the team over the next number of years.
    Randall Shannon · Executive Director, Wexford Festival Opera

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