Public sector IT in Ireland is operating under a genuinely difficult set of competing demands. The expectation to deliver better, faster and more connected services has never been higher. AI adoption, improved data practices and digital-first service delivery are active priorities that leadership is expected to make measurable progress on. At the same time, budgets are under pressure, compliance obligations are growing more complex, and the technology foundations many public sector organisations are working from were not designed to carry any of this.

Damien Mallon, Senior Systems Engineer at Datapac, discusses some of the the cybersecurity challenges facing Irish organisations in 2026: the security gap opening up around AI adoption, identity as the new perimeter for hybrid workforces, and how leadership can make security investment count in an environment of real budget pressure. The ongoing developments in cybersecurity in Ireland continue to shape the way organisations approach these new challenges.

IT infrastructure costs in Ireland are rising in ways that were not anticipated in previous budget cycles, and the organisations feeling it most are those whose infrastructure decisions were made under a very different set of economic conditions. This structural shift is forcing a strategic reassessment of how IT estates are built, maintained and funded.

Datapac has become the first HP partner in the world to be recognised as a Sustainability Sales Leader under HP's Amplify Impact partner programme. The designation is awarded to partners who demonstrate leadership in advancing sustainable IT practices and supporting customers in reducing the environmental impact of their technology lifecycle.

Karen O'Connor, General Manager of ICT Services and Solutions at Datapac, spoke with the Business Post about what good IT services look like for Irish organisations today: how the role of IT has changed, what leadership should expect from their IT partner, and how to make confident technology investment decisions in an environment that rarely stands still. In Ireland, high-quality IT services are crucial for businesses seeking reliable solutions.

Irish organisations are in a new phase of digital evolution. Hybrid work is now an established feature of how most workplaces operate, and attention is shifting toward the practical role AI can play in supporting productivity and better decision-making. The two are more connected than they might appear. Both depend on digital environments that are secure, flexible and well governed, and for most Irish organisations, Microsoft 365 is the platform at the centre of that. This article explores key considerations and opportunities related to Microsoft 365 Irish organisations.

Karen O'Connor, General Manager of ICT Services and Solutions at Datapac, sat down with the Business Post to discuss the changing shape of managed IT services in Ireland, from persistent misconceptions about outsourcing to the maturing conversation around AI, and what organisations should be doing now to prepare for NIS 2.

In 2025, Datapac became the only HP partner in Ireland to hold active 5 Star status under the HP Amplify Impact programme, the highest level of accreditation HP offered globally. The designation was held by a very small number of partners worldwide and required rigorous assessment across climate action, human rights, digital equity and community engagement.