Presence Solutions

Presence Solutions help you realise the benefits of improved decision making processes and enhance productivity.  These solutions support and enhance the way we communicate and collaborate. In particular Cisco Unified Presence and Cisco Unified Communications Manager technology is a secure and easy-to-manage platform which brings people together in and across organisations in the most effective way.  It offers users feature rich communications capabilities both within and external to the enterprise. It enables them to perform numerous functions such as instant messaging, presence, click to-call, phone control, voice, video, visual voicemail, and web collaboration.

As a Cisco Premier partner, Datapac will deploy Presence technology which is customisable to suit your business needs.


  • Facilitate faster decision making and enhance productivity using presence awareness to view the availability of your colleagues and reducing communications delays.
  • See the availability of partners and customers in other organisations and exchange instant messages with them.
  • Speed up your business processes and improve first-call resolution and customer satisfaction by providing availability information and communication capabilities in existing web and business applications.
  • Meet business requirements with enhanced Instant Messaging (IM) capabilities such as group chat, persistent chat, IM logging, IM history, and compliance.

For further information around our Presence solution, please call us on 01 426 3500.


Datapac can provide you with the latest in integrated communication solutions which will reduce IT complexity within your organisation.


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