Datapac has been providing ICT Support for over 30 years. We place a strong emphasis on developing our ICT support offering to ensure we meet the growing needs of our customers.
Our ICT support options are fully customisable where you can select from a Break/Fix agreement up to and including an enhanced Managed Services portfolio. This offering incorporates latest developments and next generation technologies and covers the entire ICT Spectrum including: voice, data, business applications, mobility, security, unified communications, cloud and print.
Our team of highly trained and accredited IT professionals monitor a wide range of Managed Service customers from our Support centre. This is supported by Datapac engineers throughout Ireland who provide onsite customer support.
Datapac’s comprehensive ICT offering combined with its team of experts, adds real value to customers; delivering a 24/7 service that suits your unique and evolving needs. With Datapac’s ICT support you’ll gain peace of mind, reduce risks to your data and assets and be empowered to leverage your IT investments fully.
Partnering with Datapac “makes life easier”.
Datapac provides ICT hardware maintenance and support with varying levels of cover available to meet your requirements. This is available as a standalone Break/Fix agreement or as part of an all encompassing ICT Support solution which includes Managed Services.
The effective use of technology and guaranteed network uptime is crucial to the success of every business. With Datapac Managed Services we’ll make sure that your technology and networks work for you.
Datapac provides a full outsourced helpdesk service customisable and branded to your requirements.
Cloud Services Management
Datapac provides monitoring, alerting and reporting to enable the effective and efficient operation of cloud services in your business.
Mobile Device Management
Datapac provides monitoring, alerting and reporting to enable the effective and efficient management of mobile devices in your business.
How can I protect my business against the risks posed by the use of smartphones and tablets?
With Datapac's Mobile Device Management options you can manage your mobile devices and protect your business.
How can I give my internal IT team more capacity to focus on value adding activities?
Datapac's Outsourced Helpdesk offerings allows your IT team to work strategically.
I want to eliminate unnecessary downtime and ensure system availability supports optimal productivity?
Datapac's proactive Managed Service keeps your ICT environment up and running with optimal efficiency, security, reliability and superior network performance.
How can I access a range of specialist skill sets without increasing my IT team?
With a Datapac ICT Support contract, you will have access to the widest range of technology experts who are skilled in latest developments and next generation technologies as and when you need them.