From relieving the stress of running a helpdesk to bringing in high-tech cyber security services, more and more businesses are turning to managed service providers in order to get to grips with technology.

Of all of the areas of business information technology that cause friction in an organisation, helpdesk is right at the top

Karen O’Connor, general manager of ICT services and solutions at Datapac, said that there are advantages both for helpdesk staff and for the wider company. Read More




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  • Datapac provides IT services to Glanbia
  • Datapac provides ICT infrastrure to Holfeld Plastics