At Datapac we are committed to protecting your privacy. We use the information we collect about you to respond to your comments/queries and to provide you with a more personalised experience.

What information do we collect, and how do we use it?
When you send us a query, we need to know your name, company name, phone number and email address. This allows us to process and answer your query.

When you enter any promotional feature, we may ask for your name, address, company name and email address so we can administer the promotion and notify the entrants.

We may also use the information we collect to occasionally notify you about important functionality changes to the Website, new Datapac services, and special offers we think you’ll find valuable. If you would rather not receive this information just let us know at any time by contacting us or email marketing@datapac.com.

How does Datapac protect customer information?
When you contact us, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorised access.

What are cookies
Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that hold information about your previous visits to our site.

By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit www.dataprotection.ie.

How we use cookies
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, it does not recognise or share your true identity other than the data you choose to share with us.

You can manage cookies by choosing to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of our website. Also without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Will Datapac disclose the information it collects to outside parties?
Datapac does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an email message to marketing@datapac.com. (If you use more than one email address to contact us, send this message from each email account you use.)

Also, Datapac may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Datapac may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Datapac, our users, or others.

How does Datapac allow customers to update or ch ange the information it collects?
You may update or change information related to your Datapac account by sending an email to marketing@datapac.com with the relevant changes to be made. For other questions related to updating or changing your account information, please email marketing@datapac.com.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to enhance your visit to our website. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an email to marketing@datapac.com.
If you have any questions or concerns about the use of data or any elements of our privacy statement please contact us at info@datapac.com.

Your consent
By using our Website, you consent to the collection and use of this information by Datapac. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Policy statement was last updated 08/09/2013

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