Presence Solutions help you realise the benefits of improved decision making processes and enhance productivity. These solutions support and enhance the way we communicate and collaborate. In particular Cisco Unified Presence and Cisco Unified Communications Manager technology is a secure and easy-to-manage platform which brings people together in and across organisations in the most effective way. It offers users feature rich communications capabilities both within and external to the enterprise. It enables them to perform numerous functions such as instant messaging, presence, click to-call, phone control, voice, video, visual voicemail, and web collaboration.
As a Cisco Premier partner, Datapac will deploy Presence technology which is customisable to suit your business needs.
- Facilitate faster decision making and enhance productivity using presence awareness to view the availability of your colleagues and reducing communications delays.
- See the availability of partners and customers in other organisations and exchange instant messages with them.
- Speed up your business processes and improve first-call resolution and customer satisfaction by providing availability information and communication capabilities in existing web and business applications.
- Meet business requirements with enhanced Instant Messaging (IM) capabilities such as group chat, persistent chat, IM logging, IM history, and compliance.
For further information around our Presence solution, please call us on 1850 328 272.
"With Datapac’s managed services we have an IT team that has expertise across a very wide range of technologies. Smartsourcing IT resources makes sense for an organisation such as ours, which relies heavily on cutting edge IT to protect and streamline our operations, without the need for a huge cost outlay".
"At Barretstown, we rebuild the lives of children, and their families, affected by childhood cancer and other serious illnesses. We serve 5,000 campers a year and have 1200 volunteers each year. Communication is crucially important and Datapac has helped us to streamline, improve and ensure efficiency."
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard."
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.”
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.