WannaCry Ransomware – Update from Datapac

Over the past number of days, a new form of Ransomware called WannaCry has been spreading rapidly across the globe. This attack infects PCs via a phishing email and then once a host becomes compromised, the attack spreads across the Local Network connections via Worm malware. This vulnerability can be resolved with a recent patch from Microsoft (MS17-010).

On networks where the Microsoft MS17-010 patch has not been applied, WannaCry can spread across your entire network very quickly. Datapac’s strong recommendation is to patch all servers and PCs in your business as a matter of urgency. In the meantime, please advise users to be extremely careful when opening email. If users are not sure about the authenticity of the email, advise them not to open it and to contact the sender to verify the authenticity of the email.

Datapac also recommend the following:

    • Ensure that your users are aware of the threat and that they are extremely vigilant in opening emails. Ideally, do not access email or the internet until MS17-010 has been deployed.
    • Where possible update Windows immediately. This will deploy MS17-010.
    • Ensure that desktop anti-malware solutions are deployed to all devices and that they are up to date.
    • Check your backups are running successfully and that you have a recent copy of your backup in an offsite location. If your network becomes infected, this will be vital for recover your data.
    • Contact your Datapac Account Manager or our Support Centre on 1850 247826 or support@datapac.com if you require further assistance.

Instructions to update your PC

Windows 10

    1. Press Windows Button on keyboard or in bottom left corner of screen.
    2. Type “Update” in the search bar.
    3. Select the “Check for Update” icon.
    4. Search for, and install, any Windows updates required (this may take some time).
    5. Reboot your system (Depending on the number of updates, multiple reboots may be required).

Windows 7

    1. Press Start Button or Windows Button on keyboard.
    2. Type “Update” in the search bar.
    3. Select the “Check for Update” icon.
    4. Search for, and install, any Windows updates required (this may take some time).
    5. Reboot your system (Depending on the number of updates, multiple reboots may be required).

Malware is constantly changing and being developed to attack your networks in ever more complex ways. WannaCry is the first of its kind but it will not be the last. The attack shows the importance of ensuring that your Network Security and Backups are up to date and functioning correctly. If you would like to discuss any of the above further or have any concerns about the security of your network, please contact your Account Manager or our Support Centre.

Datapac & Sophos Customers

Datapac’s security partners, Sophos, have also released further information for our customers with Sophos solutions in place.
For full details please visit: https://community.sophos.com/kb/en-us/126733




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