Datapac renews its sponsorship of Wexford Festival Trust
Dublin, 3rd February 2015 – Datapac, Ireland’s largest indigenous ICT solutions and services provider, today announced that it has renewed its sponsorship deal with Wexford Festival Trust valued at €75,000 over three years. As the Festival’s exclusive IT and telecommunications partner since 2008 Datapac is upgrading existing IT infrastructures and delivering additional new technologies to support the planned growth of both the Festival and House.
The Wexford Festival Trust produces the annual world-renowned and critically acclaimed Wexford Festival Opera. Founded in 1951, the Festival is one of Ireland’s longest established and most recognised arts and cultural events. Its upcoming festival will take place from October 21st to November 1st in Wexford Opera House, recently officially recognised as Ireland’s National Opera House. Ticket sales are expected to be well in excess of 20,000.
In addition to the critically acclaimed festival, the National Opera House also hosts a year-round programme of live performances including opera, theatre, comedy, music and family events.
As Ireland’s National Opera House, Wexford Opera House is recognised as one of the leading opera houses internationally. To ensure it could provide its staff, performers, patrons and guests with a world-class service at all times, Datapac was asked to review and upgrade the entire IT and telecoms infrastructure of the Opera House.
The new solution includes an upgraded unified communications system which allows staff and clients to communicate effectively from multiple device and locations. It also encompasses an upgrade of all software and hardware including point-of-sale technologies which enables the House and Festival organisers to easily manage growing levels of bookings. In addition, Datapac has implemented a new IT security solution to ensure complete protection for all users at all times, and it provides proactive managed support of the entire infrastructure from its Network Operations Centre in Enniscorthy.
David McLoughlin, Chief Executive, Wexford Festival Trust, commented, “We’re thrilled to renew our long-running partnership with Datapac and to continue to receive such a high-quality technology infrastructure and service. Datapac provides us with a fantastic platform which underpins our ambitious growth plans, including a launch of more sophisticated sales and marketing initiatives which aim to boost Festival and House attendance numbers even further. We’ve a long and successful partnership in place with Datapac and it’s great to have a local technology partner that supports us every step of the way.”
Karen O’Connor, General Manager Service Delivery at Datapac, said, “We’re delighted to be reconfirmed as the exclusive technology partner for Wexford Festival Trust for the next three years. It’s a hugely exciting time as both the Festival and Opera House continue to set new heights in terms of facilities, tickets sales, productions and nurturing talent. We’re pleased that our investment in technologies and managed services will play a big part in their ongoing success.”
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"Datapac has provided us with a fantastic product and world-class levels of service and support. Whenever people ask me about our experience with Datapac I’m always ready to sing their praises and I would happily recommend their services to any organisation."
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard."
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.”
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.