Direct Sales Graduate

Are you eager to kickstart your career in the ICT industry? Do you thrive in a fast-paced, customer-oriented environment? Are you looking for an opportunity to learn and grow alongside industry professionals?

If you answered yes, Datapac invites you to apply for our Direct Sales Graduate position!

The Role in Brief:

As a Direct Sales Graduate at Datapac, you’ll operating in ICT sales, working closely with our experienced team members and under the guidance of a dedicated mentor. Your primary focus will be on transactional sales activities, building relationships with customers, and providing exceptional customer service.

Key Responsibilities:

• Customer-focused with a polite telephone manner, strong administrative skills, and attention to detail.
• Good computer skills, including the use of Microsoft Office, such as Excel and Word.
• Engagement with customers (active, inactive, and prospective) to boost account activation and sales.
• Adapt to changing customer needs by understanding and addressing their requirements.
• Align customer needs with products, services, and solutions from our portfolio.
• Identify and pursue new business opportunities among both existing and potential customers.
• Ensure precision in generating quotations, processing orders, and maintaining detailed CRM records.

General Requirements:

• Strong interpersonal communication with colleagues to achieve common goals.
• Adaptability and willingness to take on additional duties as assigned by the Direct Sales Team Leader.
• Demonstrate commercial awareness in undertaking all duties and to consider the business impact of all actions.
• Ensure compliance with company Data Protection and Information Security procedures.
• Drive personal learning and development with the support of the Direct Sales team.
• Prioritise Health & Safety protocols while carrying out duties.

Requirements:

• Industry Experience: Customer-focused work experience is advantageous.
• Education: Leaving certificate or equivalent is essential.
• Certifications: Additional certifications from industry bodies are beneficial but not required.
• Skills: Clear and professional telephone manner, excellent communication skills, self-motivated, detail-oriented, committed to personal and professional growth.

Benefits:

• Work in a positive and supportive environment.
• Full on the job training.
• Wellness programme including Employee Assistance Programme.
• Teambuilding initiatives.
• 3 Paid Volunteer Days annually to give back to the community.

If this roles sounds like a good fit for you, please click “Submit your CV”.