Datapac First Irish Company to Achieve Elite Partner Status with Datto
Dublin, 28th May, 2015 – Datapac, Ireland’s largest indigenous ICT solutions and services provider, has become the first Irish company to achieve Elite Partner Status with Datto, a leading global provider of data backup, recovery and business continuity solutions.
Founded in 2007 and headquartered in Connecticut, US, Datto provides business continuity solutions to more than five million customers and 8,000 partners worldwide.
The Elite Partnership is announced as Datapac forecasts that it will double the number of customers using Datto technology in Ireland over the next year. Existing customers include Barretstown, Coillte Panel Products, the Kilkenny and Carlow Education and Training Board, and Respond! Housing Association.
With the exponential growth in data and the number of devices on which it is being created and stored, organisations need to consider backing up their data to a safe environment. Irish businesses are choosing Datapac and Datto’s technology to keep their businesses running knowing that their data is being managed and available to them when needed.
The volume of data managed by Datapac using Datto technologies in the Irish market now totals over 33 terabytes (TB), with this number expected to surpass 75TB through new customer acquisition and growth from within the current customer base. To put this in context, 1TB is equal to 8,000 times more data than the human brain retains in a lifetime.
Elite Partner Status means that Datapac can deliver and support the entire suite of products and services offered by Datto, which include Datto SIRIS, Datto ALTO, Datto NAS, and Datto GENISIS. Irish customers will also benefit from 24×7 support, a hardware insurance policy and competitive pricing as part of this elevated status.
Speaking about the Elite Partner Status, Karen O’Connor, general manager service delivery, Datapac, said: “This achievement highlights Datapac’s deep understanding of Datto’s technologies and our ability to deploy and support the full range of data backup, recovery and business continuity solutions offered by Datto. We have seen our partnership and collective customer base grow from strength to strength in Ireland and we look forward to working together to continue this growth.
“Businesses in Ireland are finding it more and more difficult to manage increased volumes of data. Partnering with Datto gives us additional competitive edge as we look to grow our market share further for data backup and business continuity services.”
Josh Ayres, Sales Director, EMEA at Datto said: “We are delighted to welcome Datapac as one of our select number of Elite Partners globally. Datapac’s in-depth expertise and market knowledge have been instrumental in our success to date in Ireland and we’re looking forward to strong and sustained growth together.”
"At Barretstown, we rebuild the lives of children, and their families, affected by childhood cancer and other serious illnesses. We serve 5,000 campers a year and have 1200 volunteers each year. Communication is crucially important and Datapac has helped us to streamline, improve and ensure efficiency."
"Datapac has provided us with a fantastic product and world-class levels of service and support. Whenever people ask me about our experience with Datapac I’m always ready to sing their praises and I would happily recommend their services to any organisation."
"For many years Datapac has been our sole supplier for the maintenance of Personal Computers and Peripherals in Ireland. Through their Service Centres in Wexford and Dublin, Datapac provides excellent support to our businesses throughout the country and consistently meets the SLA targets which we have set. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard."
“The value of dealing with an HP Gold partner in this process can’t be underestimated. Datapac provide us with a local touch and can cover the full range of our IT requirements, but when there is a specific technical requirement like this, they can bring the specialist technical resources of HP to the table. HP and Datapac had a thorough discussion with us around our requirement - and had really done their homework - and then were able to provide us with a very highly specified test platform for us to prove the application on before we committed to purchase.”
Datapac understands our needs and requirements and has the expertise and experience to follow through on all our requests. Our constant need to reduce costs has been assisted by Datapac's ability to suggest alternative solutions and methods whilst improving both efficiency and productivity. Our partnership with Datapac is akin to having an IT department on site that we simply could not provide ourselves.