What You’ll be doing:
- Working closely with internal technical teams and onsite customers
- Owning service requests, incidents, and problem tickets through to completion
- Tickets may encompass remote support, deskside services delivered as part of the Print Support Team, reactive field-based break/fix interventions, and proactive preventive maintenance activities
- Support senior engineers on new hardware deployments and refresh projects, including hardware setup and staging across both print and personal computing environments
- Occasionally travel outside assigned region, depending on service and project requirements
What We’re looking for:
- Experience in Hardware/Break Fix is essential
- Experience in Strong PC/Laptop repair is an advantage
- Positive and proactive attitude to learn
- Full clean manual driving licence
Why Join us?
- Career development opportunities
- Exposure to leading technologies
- Employee wellbeing
- Competitive package
Location: Cork (onsite)
Type: Full-time, Permanent Employment
We’re looking to move quickly with this opportunity, so early applications are encouraged.
We are committed to ensuring our recruitment selection process is accessible to all.
If you require any reasonable accommodations at any stage of the selection process – including application, assessment, or interview – please let us know and we will work with you to support your needs. By applying, you are giving Datapac consent to contact you about this role.