We advocate for our customer’s success
We put our customers at the heart of everything we do. That means understanding what they are really trying to achieve, giving them our honest view, and taking genuine ownership of every outcome we deliver.
Datapac was founded in Enniscorthy, Co. Wexford in 1982, at a time when business technology in Ireland was in its infancy. In the four decades since, we have grown into one of Ireland’s leading IT providers, with a national presence and a reputation built on doing things the right way.
What has carried us through every shift in technology, every change in the market, and every challenge along the way is not a product or a price point. It is the values we hold, and the people who bring them to life.
1982 – The Beginning
When Datapac opened its doors in Enniscorthy in 1982, Ireland’s technology age was just beginning. Business computing was in its infancy, and the organisations that were embracing it were the ones with the vision to see where it was heading. We were one of the first four IBM dealers in the country, and within a year we were among the first to bring the IBM personal computer to Irish organisations.
1990s – Expanding Reach
In 1990 we opened our Dublin operation, a move that transformed the business from a strong regional player into a genuinely national one. Strategically located with direct access to the country’s major road networks, the Dublin base allowed us to serve customers faster and at greater scale than ever before.
As the decade progressed, so too did the technology. Networking, connectivity, and the early internet began to reshape what Irish organisations needed from their IT partners, and we broadened our capabilities to meet each new demand.
2000s – A Connected World
The more widespread adoption of broadband fundamentally changed what technology could do for Irish organisations. Email became business-critical, server environments became more complex, and organisations that had previously managed IT reactively began to think about it strategically.
We expanded our infrastructure capabilities during this period, helping customers build the networks and server environments that the internet age demanded, while continuing to deepen our vendor partnerships across an increasingly broad portfolio of solutions. This decade was also a time of real growth in the range of organisations we served, including meaningful inroads into the Irish public sector.
2010s – Navigating Complexity
The 2010s demanded a different kind of expertise from IT partners. Virtualisation was transforming how organisations built and managed their infrastructure. For customers, this introduced greater flexibility and less overhead, which significantly changed the economics of IT. We responded to this shift, bringing the deep technical capability to our customers which was needed to optimise and manage these new environments.
At the same time, Software-as-a-Service (SaaS) was becoming widespread, further changing how customers approached and consumed their IT. We acted as a trusted partner to our customers during this time, helping them navigate the change without disruption.
Today – Leading the Way
Today, Datapac is one of Ireland’s most trusted IT providers, working with organisations of every size across the public and private sectors. Our portfolio spans the full breadth of modern IT, and the depth of expertise and vendor partnerships we have built over four decades means we can deliver at a level that very few providers in Ireland can match.
Behind all of that, the standard we hold ourselves to has never changed. We still believe that the right answer matters more than the comfortable one, and that doing right by our customers, even when it is not the easiest path, is what sets a genuinely good IT partner apart from the rest.
The Values That Shape How We Work
Our values are not a list of aspirations. They are the standard we hold ourselves to, with our customers, our colleagues, our partners, and our communities.
We are passionate about the value we add
Passion drives the difference between doing a job and doing it well. We are ambitious, positive, and genuinely energised by the outcomes we deliver, whether that is for a colleague, a customer, or the wider community.
We nurture authentic relationships
Our relationships with customers, colleagues, partners, and communities are built on integrity and genuine connection. We are honest, transparent, and accountable, and we show up the same way whether the conversation is easy or difficult.
We are a team of equals
Everyone at Datapac plays an important part in our success. We are respectful of the contributions others make, humble in how we celebrate our achievements, and we take the time to listen fairly and respond with honesty and care.
We include everyone
We welcome and celebrate diversity in all its forms. We seek out different perspectives, listen with genuine curiosity, and believe that the best outcomes come from collaboration and the strength of the group.
We advocate for our customer’s success
We put our customers at the heart of everything we do. That means understanding what they are really trying to achieve, giving them our honest view, and taking genuine ownership of every outcome we deliver.
We are passionate about the value we add
Passion drives the difference between doing a job and doing it well. We are ambitious, positive, and genuinely energised by the outcomes we deliver, whether that is for a colleague, a customer, or the wider community.
We nurture authentic relationships
Our relationships with customers, colleagues, partners, and communities are built on integrity and genuine connection. We are honest, transparent, and accountable, and we show up the same way whether the conversation is easy or difficult.
We are a team of equals
Everyone at Datapac plays an important part in our success. We are respectful of the contributions others make, humble in how we celebrate our achievements, and we take the time to listen fairly and respond with honesty and care.
We include everyone
We welcome and celebrate diversity in all its forms. We seek out different perspectives, listen with genuine curiosity, and believe that the best outcomes come from collaboration and the strength of the group.
Our People
At Datapac, how we look after our people is every bit as important as how we look after our customers. We believe that a team that feels supported, included, and genuinely valued will always do better work, and that belief is built into how we operate every day.
Pathways Inclusion Initiative
Through our Pathways Inclusion Initiative, we are committed to expanding access to careers in technology and widening the talent pool within our industry, supporting people from early engagement all the way through to long-term career development.
Thrive Wellbeing Programme
Our Thrive Wellbeing Programme is our approach to holistic employee wellbeing, designed to support our people across all aspects of their lives, not just their working hours.
Community Contribution Initiative
With our Community Contribution Initiative, every member of the Datapac team receives three additional paid days each year to volunteer with the causes that matter most to them.
Some of Our Partners
What Our Clients Say
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“Evolving Infrastructure...”We had worked with Datapac in the past, and knew that its skilled team was best placed to deliver on our key objectives as technologies continue to advance. Reliable access to Datapac’s experts is invaluable and gives us the peace of mind to focus on delivering value-adding projects for the centre.
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“Night and Day Difference...”Server infrastructure is such a vital part of our IT environment that we needed to go with a partner who would take the time to fully assess our requirements and schedule implementation in a way that supports our operations. Having worked with Datapac on a number of significant projects in the past, they were the obvious choice. The new infrastructure is a night-and-day difference; server downtime is a thing of the past for us
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“We Knew We Could Trust Them...”Having enlisted Datapac’s services in the past, we knew we could trust them to deliver on this next phase of our journey with an overhaul of our IT support processes. The enhanced service gives us the peace of mind and confidence to support and launch innovative new resources for families across Cork.
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“Strategic Partnership...”As our software solution has grown, so too has the amount of data that needs to be stored and secured. Datapac has been a long-time trusted advisor to Kefron, and the team worked closely with us to provide strategic road mapping and deliver this infrastructure upgrade with little to no downtime or interruptions to our business. We can continue to grow Kefron AP at pace with full peace of mind
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“Supported In Every Aspect...”Every aspect of the work we do is supported by the Datapac team. Datapac’s proactive support gives us the confidence to innovate and expand, and this evolution of our strategy will ensure that we can provide an enhanced service for our valued patrons. As an important economic generator for the region, we greatly appreciate Datapac’s commitment to our sustainable future. We look forward to continuing to work with the team over the next number of years.
