IT Security & Compliance

Protecting your organisation, data, and reputation with confidence

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Cyber risk is no longer just a technical issue. It is a business reality. Threats are increasing in frequency and sophistication, regulatory expectations continue to evolve, and insurers now require clear evidence of robust security controls. At the same time, organisations must ensure that protection strengthens the business rather than slowing it down.

Datapac helps organisations across Ireland embed security and compliance into the foundations of their IT environment. Our approach combines proactive protection, structured governance, and resilient recovery planning. The result is reduced risk, regulatory confidence, and assurance that operations can continue even in the face of disruption.

Datapac.

Trusted IT Security and Compliance Partner to Irish Organisations

Cybersecurity

Strong security begins with visibility and control. We help organisations strengthen their defences through layered protection, continuous monitoring, and structured response planning. Our focus is on reducing exposure, improving detection, and ensuring incidents are handled quickly and decisively.

Are You Secure?

Compliance

Regulatory obligations are expanding, and scrutiny is increasing. We support organisations in understanding their regulatory obligations, assessing where gaps exist, and strengthening their governance posture to meet evolving requirements. The result is clearer accountability, improved audit readiness, and greater confidence when engaging with regulators, customers, and insurers.

Compliance

Business Continuity

Even the most mature security environment must be paired with resilience. We support organisations to design, implement, and test disaster recovery plans, underpinned by leading technology solutions, that ensure critical systems and data can be restored quickly and predictably. Defined recovery objectives and tested continuity planning protect operations and stakeholder trust.

How to keep safe

Questions about IT Security and Compliance?

Security must enable the organisation rather than restrict it. We design layered controls that protect data and systems while preserving usability, ensuring employees can work securely without unnecessary friction or complexity.

Regulatory obligations evolve and so must your governance posture. We help embed data protection, cybersecurity, and AI governance into everyday operations by aligning policies, controls, and reporting with recognised frameworks and regulatory expectations. This ensures readiness remains continuous rather than reactive.

Resilience extends beyond backup alone. It requires defined recovery objectives, tested processes, and visibility across systems and data. We help organisations plan, implement, and review continuity strategies that withstand both cyber incidents and operational disruption.

Through structured reviews, measurable reporting, and clear accountability, we convert technical controls into meaningful insight. Leadership gains visibility of risk exposure, investment priorities, and overall security and governance posture.

Shadow AI refers to the use of AI tools by employees that have not been assessed, approved, or governed by the organisation's IT function. In practice this is already widespread, with employees summarising internal documents on consumer platforms, pasting sensitive data into public chatbots, and using tools that may be feeding that content into external training models. The organisation typically has no visibility into any of this, and the exposure it creates is difficult to quantify after the fact. Establishing clear policies around sanctioned AI use is one of the most pressing governance actions organisations can take right now.

AI agents differ from conventional AI tools in that they do not just respond to prompts but take actions autonomously, connecting to systems, reading files, and in some cases sending communications on behalf of the user. As organisations begin deploying AI agents as part of their official AI strategy, the question of access control becomes critical. An AI agent should be subject to the same scrutiny as a new hire or a third-party contractor, with clearly defined limits on what it can access and a clear accountability structure for what it does. Those conversations are not yet happening consistently enough in most organisations.

AI introduces risk across multiple dimensions simultaneously, security, data protection, regulatory, and reputational. The decisions being made right now about how AI is adopted will shape an organisation's risk profile for years. Boards do not need technical expertise to engage with this question, but they do need to ask the right questions and hold the organisation to a reasonable standard of evidence about its preparedness. Security and AI governance have moved from technical functions with technical owners to business risks with board-level consequences.

What Our Clients Say

  • “Evolving Infrastructure...”
    We had worked with Datapac in the past, and knew that its skilled team was best placed to deliver on our key objectives as technologies continue to advance. Reliable access to Datapac’s experts is invaluable and gives us the peace of mind to focus on delivering value-adding projects for the centre.
    Michael Mahady · IT Manager, Irish Equine Centre
  • “Night and Day Difference...”
    Server infrastructure is such a vital part of our IT environment that we needed to go with a partner who would take the time to fully assess our requirements and schedule implementation in a way that supports our operations. Having worked with Datapac on a number of significant projects in the past, they were the obvious choice. The new infrastructure is a night-and-day difference; server downtime is a thing of the past for us
    Gareth Hamilton · Finance Manager, Thorntons Recycling
  • “We Knew We Could Trust Them...”
    Having enlisted Datapac’s services in the past, we knew we could trust them to deliver on this next phase of our journey with an overhaul of our IT support processes. The enhanced service gives us the peace of mind and confidence to support and launch innovative new resources for families across Cork.
    Brian Marshall · IT Manager, Horizons Cork
  • “Strategic Partnership...”
    As our software solution has grown, so too has the amount of data that needs to be stored and secured. Datapac has been a long-time trusted advisor to Kefron, and the team worked closely with us to provide strategic road mapping and deliver this infrastructure upgrade with little to no downtime or interruptions to our business. We can continue to grow Kefron AP at pace with full peace of mind
    Jonathan Purvis · IT Manager, Kefron
  • “Supported In Every Aspect...”
    Every aspect of the work we do is supported by the Datapac team. Datapac’s proactive support gives us the confidence to innovate and expand, and this evolution of our strategy will ensure that we can provide an enhanced service for our valued patrons. As an important economic generator for the region, we greatly appreciate Datapac’s commitment to our sustainable future. We look forward to continuing to work with the team over the next number of years.
    Randall Shannon · Executive Director, Wexford Festival Opera

Datapac News & Insights

Blog / Datapac News /

Why Public Sector IT in Ireland Starts With Getting the Foundations Right

Public sector IT in Ireland is operating under a genuinely difficult set of competing demands. The expectation to deliver better, faster and more connected services has never been higher. AI adoption, improved data practices and digital-first service delivery are active priorities that leadership is expected to make measurable progress on. At the same time, budgets are under pressure, compliance obligations are growing more complex, and the technology foundations many public sector organisations are working from were not designed to carry any of this.
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Blog / News /

AI Is Moving Faster Than Security. Here Is What to Do About It.

Damien Mallon, Senior Systems Engineer at Datapac, discusses some of the the cybersecurity challenges facing Irish organisations in 2026: the security gap opening up around AI adoption, identity as the new perimeter for hybrid workforces, and how leadership can make security investment count in an environment of real budget pressure. The ongoing developments in cybersecurity in Ireland continue to shape the way organisations approach these new challenges.
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Blog / Datapac News /

IT Infrastructure Costs in Ireland: Why Now Is the Time to Reassess

IT infrastructure costs in Ireland are rising in ways that were not anticipated in previous budget cycles, and the organisations feeling it most are those whose infrastructure decisions were made under a very different set of economic conditions. This structural shift is forcing a strategic reassessment of how IT estates are built, maintained and funded.
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Datapac News / Partners and Accreditations /

Datapac Becomes First HP Partner Globally to Achieve Sustainability Sales Leader Status

Datapac has become the first HP partner in the world to be recognised as a Sustainability Sales Leader under HP's Amplify Impact partner programme. The designation is awarded to partners who demonstrate leadership in advancing sustainable IT practices and supporting customers in reducing the environmental impact of their technology lifecycle.
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Blog / Datapac News /

Progression: The Key to Staying Ahead in IT

Karen O'Connor, General Manager of ICT Services and Solutions at Datapac, spoke with the Business Post about what good IT services look like for Irish organisations today: how the role of IT has changed, what leadership should expect from their IT partner, and how to make confident technology investment decisions in an environment that rarely stands still. In Ireland, high-quality IT services are crucial for businesses seeking reliable solutions.
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Blog / Datapac News /

Microsoft 365, Hybrid Work and AI: What Irish Organisations Are Doing Now

Irish organisations are in a new phase of digital evolution. Hybrid work is now an established feature of how most workplaces operate, and attention is shifting toward the practical role AI can play in supporting productivity and better decision-making. The two are more connected than they might appear. Both depend on digital environments that are secure, flexible and well governed, and for most Irish organisations, Microsoft 365 is the platform at the centre of that. This article explores key considerations and opportunities related to Microsoft 365 Irish organisations.
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Blog / Datapac News /

Staying in control of your ICT destiny

Karen O'Connor, General Manager of ICT Services and Solutions at Datapac, sat down with the Business Post to discuss the changing shape of managed IT services in Ireland, from persistent misconceptions about outsourcing to the maturing conversation around AI, and what organisations should be doing now to prepare for NIS 2.
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Blog / Datapac News / Partners and Accreditations /

Datapac: Leading in Sustainable IT

In 2025, Datapac became the only HP partner in Ireland to hold active 5 Star status under the HP Amplify Impact programme, the highest level of accreditation HP offered globally. The designation was held by a very small number of partners worldwide and required rigorous assessment across climate action, human rights, digital equity and community engagement.
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